Image, confetti falling on Dusty character jumping celebrating Cricket's 25th year anniversary.
Image, confetti falling on Dusty character jumping celebrating Cricket's 25th year anniversary.
Image, confetti falling on Dusty character jumping celebrating Cricket's 25th year anniversary.
Frequently Asked Questions
Qualification and Rules

How do I qualify for this promotion?

In order to qualify for this promotion, customer must: 

  1. Be age of majority or older in state of residence. 
  2. Be a Cricket Wireless Member in good standing.
  3. Be a resident of the United States.
  4. Complete the Cricket 25 Years of Smiles Sweepstakes registration form on https://sweeps.cricketwireless.com and accept the Official Sweepstakes Rules on https://sweeps.cricketwireless.com/rules between March 11, 2024, and April 4, 2024


When do I need to submit my registration form in order to qualify? 
All registrations must be submitted no later than April 4, 2024


What are the Prizes?  
Sweepstakes winners will receive one (1) of the below prizes. The odds of winning the prizes are based on the number of entries.  The number of winners of each prize are also below.

  1. 25 winners will get one (1) full year of Cricket service on the $60 plan via refill cards. 
  2. 20 winners will get one (1) Vacation with choice of: 
    1. Cruise with Flights
    2. Orlando or Vegas with Flights
  3. 2480 winners will get $500 in Travel Credits Powered by Expedia 
  4. 2500 winners will get $50 in Live Event Credit from the TixFix 
  5. 2500 winners will get the chance to choose one (1) of ten digital streaming & app options estimated value of $25 each (Qello, Stingray Karaoke, Readly, Upskillist, The Mindfulness App, Virtual Escape Room, Doctegrity, Critiq, GoGamers, LingoKids). 


How do I redeem my Prize?
If you win, you will receive instructions on how to redeem your reward via email. Please be sure to add sweeps.cricketwireless@tlcrewards.com  to your safe sender list!


How many times can I participate in this promotion?
You may participate in the promotion once. 


Can I fill out the application form on my mobile device? 
Yes, this site is mobile friendly, all you need to do is go https://sweeps.cricketwireless.com to complete the registration form.   


I am not sure if I won.
At the end of the sweepstakes you can send an email to sweeps.cricketwireless@tlcrewards.com with the subject “Winners List – Cricket 25 Years of Smiles Sweepstakes” and see if your name is on the list.  If it is, check your spam folder for a winner notification email! This is the most common reason people cannot find their reward codes. If you still cannot find your email, please reach out to us and we will be happy to assist you.


How long will my prizes be valid? 
Expiration dates are as follows:

  1. Winners of the vacation prize must enter their prize code on the partner site by 8/31/24.  They may book their vacation within two years of receiving their voucher.
  2. Winners of the travel credits must enter their prize code and redeem their travel credits by 8/31/24.  They must choose a hotel by 12/31/24.
  3. Winners of the Live Event Credits must enter their prize code and redeem their live event before 8/31/24.  Live event must occur before 12/31/24.
  4. Winners of the digital streaming apps must follow the redemption steps and redeem their trial by 8/31/24.
  5. Winners of the Full Year of Cricket Service ($60 per month) must accept their prize by 8/31/24. 


When do I receive my prize code?
If you are a sweepstakes winner, you will receive an email from sweeps.cricketwireless@tlcrewards.com, instructing you on how to redeem your prize on or around April 12, 2024. 


Are there any restrictions for this promotion?  
Sweepstakes: NO PURCHASE NECESSARY. Open from March 11, 2024, at 12:00:01 AM ET – April 4, 2024, at 11:59:59 PM ET. USA only and age of majority or older in your state of residence. Void where prohibited. Sponsored by Cricket Wireless LLC. Must be a member of Cricket Wireless in good standing. Must complete entry registration form on https://sweeps.cricketwireless.com. Limit one entry per person, per email address. Limit one (1) Prize per person. No cash value or substitutions. 7,525 winners will be chosen. Odds of winning are dependent on number of entries. Winners must accept the Official Rules. Full Official Rules apply at https://sweeps.cricketwireless.com/rules. Additional Partner Prize terms and conditions apply at https://sweeps.cricketwireless.com/terms. Void where prohibited.


Who is TLC?
TLC is a company that creates reward programs for you, the consumer. Our goal is to help you to get a little extra out of the products you enjoy.


I have another question.
If your question has not been answered in the provided FAQs, please email sweeps.cricketwireless@tlcrewards.com. We are happy to answer any other questions you may have.


Travel Credits Powered by Expedia

What is the Prize? 

$500 in Travel Credits.


What is Travel Credits Powered by Expedia? 

Travel Credits is an online booking platform where you can redeem Travel Credits in return for a hotel stay. The hotels available on Travel Credits are powered by Expedia.


Can I use the full value of my reward in one transaction?

How much you can use in one transaction is dependent on location, hotel of choice, number of days booked, etc.  You may not be able to use it all at once, however you can use the remaining balance for your next booking and can continue to do so until the Travel Credits are depleted so long as the booking is made before 12/31/24.


Where will I find my Unique Code and Pin to access my Travel Credits?  

Your Unique Code and Pin can be found in the email you have received from TLC Rewards after redeeming the Travel Credits reward.


Can I use my credit directly with Expedia? 

Unfortunately, no. Your hotel credit must be used on the Travel Credits website. 

 https://en-us.travelcredits.com 

 

Can I get a refund on my hotel credit if I do not use them? 

Unfortunately, no. Travel Credits are non-refundable and non-exchangeable.


Can I amend/cancel my booking if made using a credit?  

Any cancellation or amendment request must be sent in writing, by email to customerservice_usa@travelcredits.com and will take effect at the time we receive it. Please note that our customer service team operates 09:00am - 5:00pm EST weekdays only.


Do I have to provide credit card information to use the Travel Credits?

Yes. All customers must supply a valid form of payment (and have the authority to use it) when making a reservation and taking advantage of this Perk.

Live Event Credit

What is the Prize? 

$50 in Live Event Credit


What is TheTixFix?

TheTixFix is an online marketplace that connects buyers and sellers of Live Event Credit allowing consumers to save on sports, concerts, theatre, events, and much more. They provide fans (like you!) with access to a huge selection of quality event tickets, even when they are sold out elsewhere.


Am I allowed to resell my Live Event Credit prize code?

No, you may not sell or give away your Live Event Credit. This offer is not transferable for sale, resale and is not redeemable for cash. 


When is the last day I can redeem my Live Event Credit prize code?
Your Live Event Credit prize code will expire at 11:59 PM ET on 12/31/2024


What if the cost of the live event is more than the value of my Live Event Credit prize code?

A valid credit card or PayPal account is required to pay the difference remaining once the credit amount ($50) has been deducted from the cost of the tickets.


How many times can I participate in this promotion?

You may only participate in this promotion once during the Promotional Period. 


Is there a minimum number of tickets you can purchase? 

The prize code must be used in one (1) transaction for a minimum 2-ticket purchase. 

Odenza Vacations

What is the Prize? 

A choice of a Cruise with flights or a trip to Orlando or Vegas with flights.


What is Odenza?

Odenza has a large team of professionally trained travel consultants who are dedicated customer agents. We handle all aspects of our customers’ vacations. Our team has travelled EXTENSIVELY and has covered most AREAS of the world to deliver first-hand traveling experience. Our team is multilingual, and we service our guests in English, Spanish, French, and Chinese.


How will I finalize my travel details once my vacation choice has been made? 

You will receive an email with a certificate number that you will reference to begin the coordination of your travels at: www.odenzareg.com.


Will fees and taxes be included with my prize upon booking? 

No, you will be responsible for any fees and taxes associated to your booking. 


Can I transfer my prize to a family member or a friend? 

Yes, you can transfer your prize, provided you do so before any vacation booking is initiated.  Once you have begun the booking process, you cannot transfer the trip to someone else.   

GoGamers

What is the Prize? 

6 months of GoGamers premium membership!


What is GoGamers?

GoGamers is a platform that connects gamers, allowing them to play their favorite games, compete in online-gaming tournaments and win prizes. Games such as FIFA, Rocket League, Overwatch, Call of Duty, League of Legends, Fortnite, and much more are all available and can be played on consoles such as PlayStation, Xbox, Nintendo Switch and Laptops.


Is a credit card required to complete registration?

Yes, a valid credit card is required to complete registration.


Will my trial period roll to an automatic renewal? 

Yes, your registration will renew automatically.  Subscription can be cancelled at any time. 

Lingokids

What is the Prize? 

One week free + 30% discount afterwards. 


What is the Lingokids?   

Lingokids is the playlearning™ app in English that teaches kids essential skills through games.  It is more than a learning tool; it is an experience that brings families together with an approach that is interactive, and game based.   


Is a credit card required to complete registration?

Yes, a valid credit card is required to complete registration.

Upskillist

What is the Prize?

Two-month free trial.   


What is Upskillist? 

Upskillist is an online learning platform focused on the development of practical skills. With over 80 subjects available and 3,000 classes, Upskillist curates courses designed with an outcome in mind. The interactive courses on subjects including leadership, marketing, business, and many more are complete with reading notes and assignments, plus an international certificate of completion. So, if your goal is to change career, start a business or simply learn a new hobby you can take the next step with Upskillist.


Is a credit card required to activate my prize? 

No, a credit card is not required for registration of your prize.  

Qello Concerts by Stingray

What is the Prize? 

One Month Premium free trial. 


What is Qello Concerts by Stingray?   

Qello Concerts by Stingray is the world's leading streaming service for full-length, on-demand concerts and music documentaries. Available on TV, mobile and the web, the service transforms any screen into a live concert video experience.


What happens at the end of trail period? 

For continued service after the trial period, you must input a valid credit card and will be charged the monthly rate as stated.

Stingray Karaoke

What is the Prize? 

One Month Premium free trial. 


What is Stingray Karaoke?     

Start a karaoke party from your phone! With over 40,000 licensed songs to choose from it is easy to start singing! Designed specifically for parties!


What happens at the end of trail period? 

For continued service after the trial period, you must input a valid credit card and will be charged the monthly rate as stated.

Readly

What is the Prize? 

3-month free access. 


What is Readly?     

Readly has pioneered the digital magazine industry and is the category leader, allowing for unlimited reading across up to five devices, high-quality content from over 1,200 trusted publishers, seamless digital reader experience.


What happens after my trial period ends? 

When your trial period ends, will be charged a standard subscription fee.  The subscription will renew monthly and can be cancelled at any time on the Readly website.

The Mindfulness App

What is the Prize? 

Three-month Premium free trial. 


What is The Mindfulness App?     

Award-winning meditation and wellness app that helps you minimize anxiety, improve sleep quality and find your quiet place.


Is a credit card required to register? 

Yes, a valid credit card is required to register for your prize.


What happens when my free trial ends?   

By signing up for a free trial, you agree to The Mindfulness App's Terms and Conditions and Privacy Policy. If you do nothing, you will revert to the free version at the end of your trial. You can resubscribe anytime.

Virtual Escaping

What is the Prize?

One (1) free game from a choice from three (3) virtual escape challenges on www.virtualescaping.com.

 

What is Virtual Escaping?       

Embark on thrilling adventures and test your wits with Virtual Escaping's immersive online escape room experiences. Solve puzzles, uncover mysteries, and challenge your team's ingenuity in a virtual world of excitement.


Will I be responsible for any additional costs associated to playing the free game? 

Customers are responsible for any additional purchases they make on the website outside of the one (1) free game.

Doctegrity

What is the Prize? 

One month of free access to Doctegrity, $45.00 thereafter.


What is Doctegrity?       

Doctegrity is a 24/7/365 Nationwide Telemedicine and Virtual Mental Health in English and Spanish. No insurance needed, no copays!


When I register, what types of services can be accessed? 

Once you have joined, you will have access to telemedicine, teletherapy, Doctegrity's comprehensive discount program and our Doctegrity Lifevitals where you can take your vitals right from our Apple and Android App. 

Critiq

What is the Prize? 

20% off any coaching session for a first-time customer.


What is Critiq?       

Critiq is the feedback platform that enables anyone to get personalized feedback and advice on anything visual or audio they need help with from the world’s top experts in over one hundred categories.


Do I need any special equipment or app to use Critiq?   

Booking a Critiq is simple. You can book a Critiq request from any modern web browser, either on your phone, desktop or tablet. A user-focused app is coming later this year which will make browsing and following experts even easier.


You may need a camera to record the media you would like critiqued.


How do I find experts? 

You can browse our marketplace by an expert, category, or search for specific problem keywords you have. You can search specific things like “putting”, “sprinting”, or “frying” and see a list of which experts can help. We are adding new experts all the time.

* NO PURCHASE NECESSARY. Open from March 11, 2024, at 12:00:01 AM ET – April 4, 2024, at 11:59:59 PM ET. USA only and age of majority or older in your state of residence. Void where prohibited. Sponsored by Cricket Wireless LLC. Must be a member of Cricket Wireless in good standing. Must complete entry registration form on https://sweeps.cricketwireless.com. Limit one entry per person, per email address. Limit one (1) Prize per person. No cash value or substitutions. 7,525 winners will be chosen. Odds of winning are dependent on number of entries. Winners must accept the Official Rules. Full Official Rules apply at https://sweeps.cricketwireless.com/rules. Additional Terms and Conditions apply at https://sweeps.cricketwireless.com/terms. Void where prohibited. 

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